Dear customer,
We inform you that the general conditions of sale, set out below, indicate, in compliance with the regulations in force for consumer protection, the conditions and methods by which to proceed with the online purchase on the website of PAMFSNC-GUGLIELMO EMIDDIO & C , hereinafter referred to as the Seller, of the products of your interest in a safe, easy and convenient way. Therefore we invite you to read and accept them in order to proceed with the purchase.
I. SUBJECT
These general conditions of sale govern the sale of the products marketed by the Seller to consumer users and users who act for purposes related to the business activity.
These general conditions are effective from the date of acceptance of the same by the customer on the site, which is valid for all purposes as acceptance pursuant to art. 1341 of the civil code.
The company reserves the right to modify these general conditions of sale at any time by posting them on the site.
Any contractual or extra-contractual liability on the part of the company for direct or indirect damages to persons and / or things caused by the non-acceptance, even partial, of an order is excluded.
II. PURCHASE METHOD
The purchase of products takes place through access to the site and the relative registration. For each of the products a description is available on the site containing the main characteristics of the same. All purchase support information is intended as a simple generic information material.
It is understood that the image accompanying the product description may not be perfectly representative of its characteristics, but may differ in color, size, accessory products shown in the figure.
Correct receipt of the order is confirmed by the Seller through an automatic reply via e-mail, sent to the e-mail address supplied by the customer at the time of registration. This confirmation message will contain an "order number", to be used in the event of any communication with the company. The message will contain all the data entered by the customer who undertakes to verify its correctness and to promptly communicate any corrections.
In case of non-acceptance of the order, the seller guarantees timely communication to the customer.
III. TERMS OF PAYMENT
All prices on the site are to be understood as retail prices and, therefore, inclusive of VAT.
Prices may vary without notice and the only correct price is to be understood as the one indicated at the time of order confirmation.
On certain products, subject to price promotions, the seller reserves the right to accept orders by reducing the quantity, subject to communication and acceptance by the customer, failing which the order will be considered canceled.
In cases of purchase of goods with a "credit card" payment method, at the same time as the online transaction is concluded, the reference bank will only authorize the commitment of the amount relating to the purchase made. The amount relating to the goods processed, even partially, will be effectively charged to the customer's credit card only upon delivery of the ordered material to the courier.
For more information or to receive support, you can directly contact the seller or the Customer Support team at no. telephone at the times indicated, the cost of the call is 12 cents per minute from the landline and varies depending on the operator from the mobile phone.
The shipment of the goods takes place only after the acceptance of the order and receipt of the credit.
In case of cancellation of the order, both by the customer and in case of non-acceptance of the same by the seller, the cancellation of the same will be carried out and the release of the committed amount (the release times depend exclusively on the banking system ). Once the transaction has been canceled, the seller cannot be held responsible for any damages deriving from the release of the amount committed by the banking system.
The seller reserves the right to request additional documents from the customer proving ownership of the credit card. In the absence of sending the documentation, the seller reserves the right not to accept the order.
The security of transactions is guaranteed by a data encryption system (SSL) and by direct, protected and certified connections.
IV. DELIVERY METHODS
For each order placed, the seller issues a sales document for the material shipped. For the issuance of the invoice, the information provided by the customer at the time of the order is authentic. The customer can request a copy of the invoice or receipt within three months of issue.
Delivery costs are charged to the customer and are indicated when placing the order.
No responsibility can be attributed to the seller in case of delay in the order or delivery of the order. At the time of delivery, the customer is required to check:
- that the packaging is intact, neither damaged, nor wet, or in any case altered;
- that the number of packages corresponds to what is indicated in the transport document.
Any damage to the product or packaging or the mismatch in the information must be immediately reported to the courier by putting WRITTEN CHECK RESERVE on the courier's proof of delivery. Once the courier's document has been signed, the customer will not be able to make any objection about the external characteristics of what has been delivered.
In case of non-collection within 5 working days of the material in stock at the courier's warehouses due to repeated inability to deliver to the address indicated by the customer at the time of the order, the order will be canceled.
<h2>Delivery Time</h2>
Average delivery times are 10 days. work, as indicated in the specifications of each product, some products may be subject to different timing also described in the product specifications.
Delivery times are calculated by actual payment of the order.
WITHDRAWAL & LEGAL WARRANTY
See details "Right of Withdrawal"
See details "Legal Guarantee"
APPLICABLE LAW
The sales contract between the customer and the seller is concluded in Italy and governed by Italian law. Unless otherwise stated, the Italian law on the matter applies.
For the resolution of civil and criminal disputes deriving from the conclusion of this distance sales contract, if the customer is a consumer, that is a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order a VAT number reference, the territorial jurisdiction is that of the reference court of his municipality of residence; in all other cases, the territorial jurisdiction is exclusively that of the Court of the Seller's headquarters
INFORMATION ON THE TREATMENT OF PERSONAL DATA
SUBJECT: information and request for consent pursuant to and for the purposes of articles 13, 23 and 26 of Legislative Decree 30.6.2003 n. 196, concerning the protection of the processing of personal data.
The seller informs you pursuant to and by effect of art. 13 of Legislative Decree 196/2003 which:
- the aforementioned Legislative Decree provides for a series of obligations for those who carry out "treatments" (ie collection, registration, processing, storage, communication, dissemination, etc.) of personal data referring to other subjects, prescribing the duty to inform interested on the rights that the law recognizes them and on the characteristics of the data processing;
- the processing of your personal data that will be requested and that will be communicated to us will be carried out on the Seller's premises in compliance with the principles of necessity and relevance with the use of procedures, including computerized procedures, for legal and fiscal obligations for the execution of contractual obligations;
- the data controller is the seller. The person in charge of data processing is domiciled for the purposes of the law at the headquarters of the same company. On the occasion of these treatments, the owner and the related officers may become aware of the data that will be processed in compliance with the obligations deriving from the privacy regulations and according to principles of correctness;
- the processing will take place with manual and automated systems designed to store, manage and transmit the data, with logic strictly related to the purposes of the processing, based on the data in our possession and with your commitment to promptly notify us of any corrections, additions and / or updates;
- excluding communications and dissemination carried out in execution of legal and contractual obligations, the data provided to the writer will be used only for legal obligations;
- the nature of the provision is to be considered strictly necessary in relation to the purpose of the aforementioned treatments. The provision by you of the aforementioned data is essential for the exact fulfillment of the activities listed above;
- any refusal implies the impossibility of correctly fulfilling contractual and legal obligations, compromising the continuation of the relationship established between the parties;
- at any time you can exercise your rights towards the data controller, pursuant to art. 7 of Legislative Decree 196/03, in particular of:
- know the existence or not of personal data concerning you and their communication in an intelligible form;
- be informed about the owner, about the purposes and methods of the processing and about any responsible person, about the subjects or categories of subjects to whom the personal data may be communicated;
- obtain the updating, rectification or integration of data;
- obtain the cancellation, transformation into anonymous form or blocking of the same;
- oppose the processing of data for legitimate reasons, without prejudice to the limits established by law;
- oppose the sending of advertising material or for carrying out market research or commercial communication.
The full text of art. 7 of Legislative Decree 196/2003 relating to the rights of the interested party is available on the website of the Guarantor www.garanteprivacy.it.